Every great company knows that to succeed, you have to constantly push yourself and create an environment where excellence is always expected. Otherwise, why bother?
This is precisely what we try to do at our company. We strive to go above and beyond in all that we do. We never settle for anything less than perfection. But how did we develop such a high standard for performance? That's easy: by setting clear goals, measuring our progress, and rewarding those who perform well. That’s why it's important not only to articulate your goals but also set the right expectations of your team members with measurable standards of performance so they can consistently improve their skills or be recognized and rewarded when they exceed expectations through hard work or innovation.
Why do we care so much about making the world a better place? We care because it's right and because we can. We will not be satisfied until our customers are 100% satisfied with their experience with us. That’s our promise, and we intend to keep it.
Our goals have not changed since we first started out: to be the best pet products company in the world, period!
As a company that specializes in pet products (dog beds and dog crates), every day is another opportunity to ensure that all of our products meet and exceed expectations. For example, the durable fabric used for our dog beds can hold up to 75 pounds of weight for both small dogs and large dogs.
Our goal is to provide our customers with dog beds that will keep their dogs warm, safe and comfortable. We want to be the first place they reach for when they need a new bed.
We’ve made plenty of mistakes along the way, but this is what we learned from those mistakes: there’s a lot to take into consideration when making dog beds or dog crates. For example, our company has tested and tested again so we can create the best premium dog crate equipment on the market today. We’ve tested our dog crate beds to make sure they will not only last a long time, but also fit perfectly with our dog crates.
Our primary goal, however, is to be committed to providing all of our customers with the best customer service possible. We want them to feel the same way when they leave their new dog bed as they do when they first opened the package.
We can do this by providing fabulous customer service before, during and after the purchase of every product we sell. Our team members are our biggest asset, and we take great pride in creating an atmosphere where employees enjoy coming in every day because of their dedication to what we do.
We strive to create a team that is ready to go above and beyond to provide our customers with the best customer service possible. Our goal is to provide our customers with a great experience of buying from us and we set high expectations on our team members because they are part of this vision.
We want them to be the one in their neighborhood who only sells the best dog products, because they know their customers will return for more. We want them be proud of what they do and look at every day as another opportunity for their company.
We like how our slogan "Excellence is Never an Accident" describes what we're all about as a company. We're not satisfied with being good or mediocre. We never settle for anything less than excellence, from our products to our team members.
Our company is extremely focused on what we do, and we do it better than anyone else. We are continually searching for ways to improve and innovate, always looking for new and creative ways to exceed the expectations of our customers.
Our company is a reflection of all these things--our core values, our goals, and the type of people we hire. It’s a reflection of all this plus one thing more: you! This is who we are as a company because this is also who we are as a team.
We all share the same vision and goals, and we support each other. We do what we do because it’s right and because we can.
The fact of the matter is that every company makes mistakes, but the difference between us and our competitors is that we learn from our mistakes. We make sure they are minimal and that they don’t affect the quality of our product offerings or service. No matter how great or well-intentioned you might be, you cannot continue to succeed at anything if your team doesn't have the right values to guide their actions.
We’re not perfect, but we are better. We will be better tomorrow than we are today and better than we were yesterday. That’s the culture that defines who we are as a company, and it is infectious. It goes from our leader to each of our employees on down all the way to our customers. We give it everything we've got every single day so you never have to settle for anything less than excellence in your pet products.
Just how great is our company? This year, two of our employees were nominated for the 2017 Pinnacle Award, which honors outstanding workplace performance as determined by external judges in various categories. The awards are given out by the Washington State Economic Development Council.
All the products we sell are made with the highest quality materials available, and they are all backed by our 100% guarantee. We want you to feel confident in your purchase, which is why we offer:
We encourage you to compare us to some of our competitors. You'll quickly see that they cannot match us in terms of our quality, innovation, or commitment to excellent customer service. In fact, we’re 100% confident that when you choose one of our products, you will be happy with your decision.
Dog Crate Beds and Crates
We’re dedicated to providing premium products for every dog crate. Our dog crate beds are designed specifically for each of our dog crates, so you can rest assured that they will fit perfectly. We have plenty of options to choose from like our high-quality orthopedic memory foam or high-density support foam.
Our crates are built with the highest quality steel that is rust and corrosion resistant, which makes them extremely durable. They also have a safety bolt locking system that provides maximum security while still maintaining easy latch access for your dog. We’ve added a side door so you can easily fasten a leash onto the handle without having to open up the front door first.
We know that you have a specific type of dog crate you’re looking for because we’re dedicated to providing the best products available. We understand that there are lots of different dog crates on the market, and we take care to ensure that each one is made with quality materials.
We also offer crate dividers, which allow you to keep your dogs separate while they’re in their crates, and they are ideal when you want to restrict certain types of behavior inside their crates. They are also very easy to use and take up very little space in your house. They are designed with a stainless steel frame, heavy duty mesh screen and heavy duty velcro tape so it will stay shut when it's closed.
Dog Crate Covers
We offer a wide range of dog crate covers from the best in the business, and we have the brands that you trust. We have made sure that each of our covers are made from the highest quality materials available so you can rest assured knowing that your cover is going to fit perfectly. We’ve created new designs for every type of crate on the market so you can choose one that works best with your dog crate.
Some of our styles include:
We’ve gone further than just designing a package to fit your particular type of crate because we designed them to look incredible while enhancing the appearance of your home or business.