SMB Human Resource challenges, critical factors, staffing solutions
In recent years, the service sector has been growing at an unprecedented rate. This is due to a shrinking manufacturing industry and a rise in entrepreneurship. The shift to 'service' has created many opportunities for SMEs but it also poses some significant challenges to human resource management. In this blog, we will provide insight into these challenges and discuss how you can tackle them more effectively when staffing your business or organisation. We will focus on critical factors for staffing solutions including: market developments, recruitment strategies, project management skills and recruiting the best talent from large pools of candidates.
One of the earliest challenges for the service sector is one that is prevalent across all businesses: a lack of available workers. This is due to a combination of a shrinking manufacturing industry and a rise in entrepreneurship. Manufacturing jobs are on the decline, and as more people develop the skills to start their own business, there becomes an oversupply of employees for certain industries. Coupled with an increase in demand for services, this has led to a decrease in overall unemployment rates as well as recruitment difficulties for SMEs . Businesses have had to adapt their strategies in order to tackle this challenge. One of the more successful strategies has been to employ a 'staple' worker. This is an experienced and reliable employee who is out in the field for many months at a time as opposed to only completing a few weeks of training before being taken out of the office . This allows businesses to maintain consistency along with having a steady stream of work coming in and out of their offices.
Another critical factor for staffing solutions is market developments and trends. In recent years, there have been many changes in business models across various industries such as food and beverage, hospitality, retail, utilities and manufacturing . The rise in technology has also had an effect on this sector with automation forming another big trend. As a result, the 'smell of money' is increasing in these industries and businesses are becoming more competitive with their hiring strategies. For example, airlines are looking at ways to increase their level of automation as well as leveraging data from social media to gain insights on their potential employees. These changes have led to a shift in talent pools for SMEs .
Recruitment strategies are also key to achieving success in this sector. On top of identifying potential candidates, employers will also need to consider the probability that these candidates will accept the position once offered. Particularly for large companies, the task of finding and filling roles can be complicated and time-consuming. This can be rectified with the help of a recruitment agency. These agencies will not only be able to find you the best person for your job, but they also work within your budget and help with job descriptions to ensure that candidates know exactly what is expected of them upon joining your company .
Another key factor for staffing solutions are project management skills. The service sector handles many projects in a short period of time, so it's important to have someone who can take charge and effectively manage the project from beginning to end. This is typically referred to as 'project management'. In most small businesses, this role falls on an individual who oversees projects in their entirety in addition to being responsible for overseeing the employees assigned to that project . When conducting a job search, it is important to find someone with a thorough understanding of project management as they will be able to effectively communicate with every individual involved and ensure that the project is completed on time as well as on budget.
To sum up, the key challenges for staffing solutions in the service sector are finding enough workers, adapting to a more competitive marketplace and finding project managers who understand how to manage their employees and conduct projects in an effective manner. It can also be difficult to find a candidate who understands how you want your company to run but is also capable of executing those strategies into action . To come up with a successful solution, you will need to comprehend what's on the market and have the strategical mindset to tap into the best sources of talent .
To learn more about how we can help your business succeed, visit our website at: www.manpower.com.my
This article was written by Manpower Malaysia and posted here with their permission.
FEATURED POST: Computer Network Support Specialist
A Maryland based IT firm is urgently seeking an experienced Computer Network Support Specialist to join their IT team at office in Washington DC area. This position involves network administration, implementing and supporting Windows server workstations running multiple software applications.
You will be on-site to provide support to technical users in a wide variety of office locations in the Maryland, Virginia and DC areas.
The ideal candidate will possess experience with network configuration and security protocols, supporting laptop and desktop hardware and software, as well as providing assistance with phone, internet and computer access.
THIS JOB IS DEPENDENT ON MULTIPLE FIT SCREENINGS - THOSE INTERESTED MUST BE ABLE TO ATTEND SAME DAY IN PERSON FIT SCREENINGS.
THIS IS NOT A REMOTE POSITION.
If you are interested in this position please contact KIM at 301-***-**** or via email at XXXX@v******.com .
Tell us why you're interested in this job and tell us why you would be a great fit for the position.
Your answers should be about 700 words or less.
Tell us why you're interested in this job and tell us why you would be a great fit for the position.
Job title: Network Administrator - Remote
Is this a new position?: No
Who is the primary supervisor?: Me, myself and I
Will you be handling sensitive data?: Yes, it is my responsibility to ensure data security and integrity while I perform my duties.
Yes but as a secondary duty
No, I don't think so. But I may need to obtain access to some personal information related to job performance (e.g., accessing employee personnel file on company servers) Yes, but it's not my responsibility to handle it (e.g. scanning in the data for processing at the main office).
Any specific computer qualifications or experience needed to perform this job?
Yes, but I would need help training with any operating system software used in the field. I am familiar with Windows Server operating systems and how to manage them.
If no, tell us why: Yes, I am an experienced network administrator and have been responsible for network management of multiple enterprise networks. My expertise is in providing support and security to network devices while ensuring proper configuration, monitoring and analysis of network traffic. I have experience configuring wireless networking standards such as 802.11a/b/g/n (5 GHz) (2.
Conclusion
Staffing Solutions in the Service Sector - Challenges and Solutions to Cope with Them
Service industry plays a vital role in the economic growth of a country. In Malaysia, this sector plays an even more crucial role as it constitutes 75% of the GDP, which is one of the highest percentages in the world. The service sector includes an array of industries such as tourism, healthcare and hospitality .
The field within this sector that is most widely recognized is tourism, however it's important to recognize other aspects within this sector as well. For example, most people would not consider that the banking industry is part of this field – however, banks are considered service providers as they offer financial assistance to their customers through loans and credit cards .