Toll Free Numbers Can Increase Your Business Sales Potential
Many businesses offer a toll-free number to help them grow and establish their business. Toll-free numbers usually are offered as an option on the companies website and can be used for either business purposes or personal use. Toll free numbers are typically provided at very low rates, giving people leverage in the phone market place.
Some of the positive effects that may come from using toll-free numbers for your business include:
• Increased response time for inquiries • Improved customer service quality • Increased conversions - better interaction with customers, leads, etc.
However, most of the benefits that toll-free numbers offer to your business do not come from the actual number. In fact, some customers could call a toll-free number for hours and not speak with another person; they just want to complain about the company or product. This results in a phone screener who is trained in how to help customers in order to increase sales.
One of the first benefits of using a toll-free number for your business is that it can help build and improve an online presence. This can increase traffic to a website, help in generating leads, and improve search engine optimization. Some small businesses use unique numbers for their websites; this helps to establish a brand and shows customers how serious the company is about online sales.
Some users are confused when they call a toll free number because it has no beginning or ending digit. When using toll-free numbers, it is important to come up with a purpose for each number you use. For example, you may use a particular number to help build your email list, another number to help increase traffic on your website, and yet another number to help expand into social media. These numbers are unique and mean something to each business.
Businesses who offer toll-free numbers may incur any of the following costs:
• Toll Free Number Setup/Configuration Fees • Toll Free Number Monthly Fees for Each Number Providing the call screening • Billing for the Calls that Were Answered by Your Staff (if applicable) • Taxes and Other Special Fees (if applicable)
You can avoid all of these charges by using a free service such as Google Voice or Skype in order to get the same results.
These services are free and can help your business grow online. Skype, for example, has millions of users and it does not cost anything to use the service. You could assign separate numbers for each department of the business by using Skype; this is a unique way to provide excellent customer service. In addition, a toll-free number can be used as other types of free numbers such as a local number or vanity number. This allows you to get different call results, depending on what type of connotation you want to give customers when calling your business.
Toll-free numbers also allow people who want to get in touch with your company quickly and easily without having to go through several steps; this may improve customer service quality.
This allows customers and businesses to interact in a more personal way. By changing the title of your company, you can make the number stand out more, thus resulting in more calls. If a business does not offer a variety of different titles for their toll-free numbers, this can cause their website to be disorganized and confusing to customers.
The main disadvantages of using toll-free numbers include: • Higher Prices - We do not know what these toll free service providers charge their customers, but they are almost always going to be higher than using a Skype or Google Voice number.
• No Answer All Calls - When customers call a toll-free number, they are calling into an automated system. If you do not answer the call, they will get no response. This can lead to negative publicity for your company and damage your online reputation. Some people like to leave a message on these numbers, but if you are not personally available, it may be hard for you to follow up on it.
• High Bounce Rates – A high bounce rate is defined as when the call does not connect to an active line of service. Because the lines are called, you may experience higher costs for calls that can be avoided when using a free number.
Toll Free Numbers for Businesses should be considered if you could benefit by having one of these features:
• Toll Free Numbers can help build an online presence for your business and lead generation • Toll Free Numbers can help improve customer service quality • Toll Free Numbers can help you establish credibility in the call center industry
Toll-free numbers may not be suitable for all businesses. If you need a regular phone number or want customers to know where you are located, then a free number is a better solution. If your business is looking to generate leads and increase sales, then it might be worth adding toll-free numbers to your marketing plan.
Toll-free numbers are not ideal for every business, but they can be a good investment if used correctly. It is important to look at each of the different aspects of having a toll-free phone number.
• http://www.tollfreebooth.com/toll-free-number-vs-free-phone
• http://www.phonenumbers101.com/calls/plans/compare.php
• http://blog.callmonitoringsoftware.com/which-phone-numbers-are-best
• http://www.businessknowhow.com/articles30/welcome1.htm
http://www.businessknowhow.com/articles30/welcome1.htm
• http://www.infobarrel.com/Free_Number_Wins_Over_Local_Phone
• http://www.allaboutvision.com/features/134851-business-toll-free-phone-numbers.html
• http://econsultancy.
Conclusion:
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